This Privacy Policy explains how 505Design, Inc. (“505Design, Inc.”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards personal information in connection with our website https://www.505designus.com, our customer communications, and our interior design and remodeling services in the United States.
Please read this Policy carefully. By accessing our website, submitting an inquiry, requesting an estimate, or otherwise engaging our services, you consent to the practices described here.
Although we primarily operate in the United States, some rights described in this Policy may be available to residents of specific jurisdictions (for example, the European Economic Area or California). Where local laws grant you additional rights, we honor those rights as applicable.
Scope. This Policy applies to information we collect online (including our website, contact forms, and email) and offline (for example, during on-site consultations, showroom visits, or project walkthroughs). It covers information collected from clients, prospective clients, suppliers and subcontractors who are natural persons, end users of our web properties, and visitors who browse our site.
This Policy does not apply to information relating to employees or job applicants, which may be governed by a different notice. In addition, if we provide a separate privacy disclosure at the time of collection, the terms of that disclosure will control to the extent it conflicts with this Policy.
Information We Collect. The categories of information we collect depend on how you interact with us:
• Identity and Contact Data: name, email address, phone number, mailing address, and preferred methods of contact.
• Project and Property Details: service address, photographs and videos of the space, measurements, design preferences, budget ranges, and notes from consultations.
• Communications and Records: messages, call logs, voicemails, and records of your interactions with our teams (including customer support).
• Transaction Data: estimates, proposals, invoices, payments, financing status, and limited payment method details processed via our payment processors.
• Device and Usage Data: IP address, browser type, device identifiers, pages viewed, referral URLs, and interactions with website features. We may collect this using cookies and similar technologies.
• Marketing and Preferences: newsletter sign-ups, event RSVPs, and your choices about receiving promotional messages.
• Third-Party Sources: information from service providers (e.g., analytics), from publicly available sources, or from subcontractors who help us deliver remodeling work.
We collect information that you provide directly (for example, when you request a quote) and information that is collected automatically or generated during the project lifecycle (for example, site photos taken to document progress).
How We Use Information. We use personal information to: (1) operate, maintain, and improve our website and services; (2) respond to inquiries and provide estimates; (3) plan, design, schedule, and manage interior design and remodeling services in the United States; (4) create proposals, contracts, and change orders; (5) process payments, prevent fraud, and manage accounts receivable; (6) communicate about appointments, deliveries, product availability, and project milestones; (7) personalize your experience and remember your preferences; (8) conduct analytics (for example, to understand which types of content are most helpful to clients); (9) send optional marketing communications (you may opt out at any time); and (10) comply with legal obligations, exercise legal claims, and enforce our agreements.
If you consent, we may post testimonials, before‑and‑after photos, or project case studies that include your name or city; you may revoke consent at any time, and we will remove such content where feasible.
Legal Bases for Processing (EEA/UK). Where applicable, we rely on the following legal bases: (a) contract (processing necessary to provide requested services or take steps at your request before entering into a contract); (b) legitimate interests (for example, improving our services and ensuring website security), balanced against your rights; (c) consent (for activities like optional marketing); and (d) legal obligations (for example, tax and accounting requirements).
Cookies and Similar Technologies. Our website may use cookies, pixels, and local storage to operate core features (such as remembering your preferences), to measure traffic, and to understand the effectiveness of our content. You can adjust cookie settings in most browsers or use built‑in tools to block certain technologies. If you disable cookies, some features may not function properly. We currently do not respond to Do Not Track (DNT) signals.
We may use analytics providers (such as Google Analytics) to understand aggregate usage patterns; these providers may set their own cookies and process IP addresses and device identifiers to provide their services to us.
How We Share Information. We disclose personal information in limited circumstances:
• Vendors and Service Providers: hosting providers, analytics vendors, cloud storage, payment processors, design platforms, delivery partners, installers, and subcontractors who need information to perform work you request.
• Project Stakeholders: with your direction, we may share relevant details with architects, HOAs, insurance adjusters, city inspectors, or material suppliers.
• Legal and Compliance: to comply with law, respond to lawful requests, enforce our agreements, protect our rights, or investigate fraud, safety, or security incidents.
• Business Transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets; your information may be transferred as part of the transaction.
• With Your Consent: for example, when you ask us to connect you with a third party or to publish project media that includes your personal information.
We do not sell personal information in the common understanding of “sell.” If our use of advertising or analytics could be considered a “sale” or “sharing” under certain state privacy laws, you may opt out as described below.
Data Retention. We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to meet legal, accounting, or reporting requirements. For example, project records and invoices are typically retained for at least seven years, while routine inquiry emails may be retained for a shorter period. When retention is no longer necessary, we take steps to delete, de‑identify, or archive information securely.
Security. We employ administrative, technical, and physical safeguards designed to protect personal information—such as role‑based access controls, encryption in transit, secure credential management, and employee training. Nevertheless, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security. If we discover a security incident that affects your information, we will notify you and regulators as required by law.
Your Rights and Choices. Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information; to object to or restrict certain processing; and to withdraw consent where we rely on consent. You also have the right to opt out of marketing communications at any time by using the unsubscribe link in an email or by contacting us.
California Residents. Subject to exceptions, you may request: (1) access to specific pieces of personal information; (2) correction of inaccurate information; (3) deletion of information; and (4) to opt out of “sale” or “sharing” of personal information for cross‑context behavioral advertising. We do not use sensitive personal information for purposes that require a right to limit such use. To exercise rights, contact us using the methods below. We will verify your request and respond within applicable timelines.
EEA/UK Residents. You may lodge a complaint with your local supervisory authority. We invite you to contact us first so we can address your concerns promptly.
International Data Transfers. We are based in the United States. If you access our website or engage our services from outside the U.S., your information may be transferred to, stored in, or processed in jurisdictions that may have data‑protection laws different from those in your home country. Where required, we implement appropriate safeguards—such as standard contractual clauses—to protect transferred information.
Children’s Privacy. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us so we can take appropriate steps to delete it.
Communications Preferences. We may send you service‑related messages (for example, appointment reminders, delivery updates, or permit status). You cannot opt out of these essential communications while receiving services. You may opt out of marketing emails at any time by following the unsubscribe link or contacting us. If we send SMS messages, you may reply STOP to opt out and HELP for help; message and data rates may apply.
Third‑Party Links and Features. Our website may include links to third‑party sites, embedded maps, or tools that we do not control. Interactions with such features are governed by the privacy policies of the third parties providing them. We are not responsible for the privacy or security practices of third parties.
Changes to This Policy. We may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we post changes, we will update the “Effective Date” above. In some cases we may provide additional notice (for example, by email). Your continued use of our website or services after an update means you accept the revised Policy.
How to Contact Us. If you have questions about this Policy or would like to exercise your privacy rights, please reach out using the methods below. To protect your privacy, we will take steps to verify your identity before fulfilling certain requests.
505Design, Inc.
4343 N 119th St, Lafayette, CO 80026
Phone: 2109295592
Email: info@505designus.com
Website: https://www.505designus.com
Definitions. “Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable person. “Processing” means any operation performed on personal information, such as collection, use, disclosure, storage, or deletion. “Service providers” are entities that process information on our behalf pursuant to a written contract and are prohibited from retaining, using, or disclosing the information for purposes other than providing services to us.
Frequently Asked Questions and Practical Examples.
Why do you take photographs during an on‑site consultation? We capture photos to document existing conditions, verify measurements, and collaborate with designers and subcontractors. These photos become part of your project file and help us reduce errors and deliver accurate estimates and schedules.
Do you share my contact information with subcontractors? We may share limited details strictly on a need‑to‑know basis, for example, to schedule a delivery or to coordinate access to the property. Subcontractors are contractually required to use the information only for your project and to protect it appropriately.
How do you verify identity for privacy requests? We may ask you to confirm information we already have on file (such as a recent invoice number or service address) or to present a government‑issued ID in person. If you authorize an agent to submit a request, we may require proof of authorization.
What if I decline marketing but still want service updates? We separate marketing from operational communications. You can opt out of marketing while continuing to receive service‑related messages.
How long do you keep proposals if I do not move forward? We typically retain proposals and related correspondence for a reasonable period (for example, one to three years) in case you decide to revisit the project, unless you request earlier deletion and we are not required to retain the records.
Will you sell my data? We do not sell personal information in the everyday sense of the word. If the use of certain analytics or advertising cookies were treated as a “sale” or “sharing” under a state law, we will honor opt‑out requests and limit the use of such technologies accordingly.
You may submit a privacy request by emailing info@505designus.com or by calling 2109295592. Please include your full name, contact information, the nature of your request, and sufficient details for us to understand and respond to it. We will confirm receipt within the timeframe required by law and aim to respond within 45 days (or such other period permitted by law). If we need more time, we will let you know and explain why. If we deny your request in whole or in part, we will provide reasons and, where applicable, instructions on how to appeal the decision.
To protect your privacy, we verify your identity before acting on certain requests. Verification may require matching information you provide with information already in our records (such as a recent invoice number, service address, or phone number) or asking for additional documentation. If you use an authorized agent, we may require evidence of the agent’s authority (such as a signed authorization) and may also ask you to verify your identity directly with us.
California residents have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act). The following disclosures apply to “personal information” as defined by California law:
Nevada law allows residents to opt out of the sale of certain personal information. Although we do not sell personal information as defined by Nevada law, Nevada residents may nonetheless submit a request to opt out using the contact methods listed below.
We use layered safeguards, including segregated environments, multi‑factor authentication for administrative access, encryption in transit, least‑privilege access, periodic access reviews, and vendor risk assessments. Our incident response program includes identification, containment, eradication, and recovery phases with defined roles and post‑incident review. We train staff on privacy and security practices appropriate to their roles.
We endeavor to collect only the information reasonably necessary to accomplish the purposes described in this Policy. We store project files and communications in secure systems located primarily in the United States; backups may be geographically distributed to improve resilience and availability.
Most browsers allow you to block or delete cookies. You can also use platform‑level controls for mobile advertising identifiers. Please note that blocking cookies may impact site functionality.
We are committed to providing our privacy information in accessible formats. If you need this Policy in an alternative format or language, please contact us and we will make reasonable efforts to accommodate your request.
This Policy is effective as of May 23, 2020. Prior versions are available upon request. Material updates will be announced on our website or via email where appropriate.
The following mapping offers additional detail about the personal information we process and why:
If you disagree with our response to your privacy request, you may appeal by replying to our response and noting the basis for the appeal. We will review the appeal and respond within 45 days. Contact methods:
Where required by applicable law, we make reasonable efforts to honor browser‑ or device‑level opt‑out signals such as Global Privacy Control. Because technology and standards continue to evolve, our interpretation may change over time. If you enable GPC and also submit a request using our contact methods, we will treat both as expressions of your preferences and apply them to the extent feasible. Some settings apply only to the specific browser, device, or email address used when the preference was expressed, so you may need to repeat your choices across different browsers or devices to achieve the same result.